Prof-Chain Law Enforcement Guide

1. How to Submit a Request

Law enforcement and government agencies should submit all requests for user information or records to:

2. Required Information

To process your request efficiently, please include the following information:

3. Types of Requests

3.1 Subpoenas

In response to a valid subpoena, we may provide basic subscriber information, which may include:

• Name
• Email address
• Phone number
• IP addresses used to register and access the account
• Account creation date
• Account status
• Verification level

3.2 Court Orders

In response to a valid court order issued under 18 U.S.C. § 2703(d) or equivalent state law, we may provide the information available under a subpoena, plus:

• Transaction history (deposits, withdrawals, trades)
• Account balances
• Source and destination of funds
• Linked bank accounts or payment methods
• Device information

3.3 Search Warrants

In response to a valid search warrant, we may provide all available account contents and records, including:

• All information available under subpoenas and court orders
• Complete transaction logs and histories
• Communications with customer support
• Identity verification documents submitted by the user
• All other records associated with the account

3.4 Preservation Requests

We will preserve records for 90 days upon receipt of a valid preservation request pursuant to 18 U.S.C. § 2703(f). The preservation may be extended for one additional 90-day period upon receipt of a renewed preservation request. To preserve records, please submit your request to our law enforcement email address with "PRESERVATION REQUEST" in the subject line.

4. Response Time

5. User Notice

It is our policy to notify users when we receive legal process seeking their account information, except where:

• Providing notice is prohibited by court order, statute, or applicable law
• We believe in good faith that there is an imminent risk of death or serious physical injury
• The legal process specifically requests that we do not provide notice
• Providing notice would be counterproductive or would unduly delay the investigation

If you wish to prevent user notice, please include a specific request for non-disclosure along with your legal basis for such a request (e.g., a court order prohibiting disclosure).

6. Cost Reimbursement

We may seek reimbursement for costs associated with responding to law enforcement requests, as permitted by law. The Stored Communications Act (18 U.S.C. § 2706) allows us to charge reasonable fees for the assembly and production of records.

Cost reimbursement fees will be calculated based on the time and resources required to respond to your request. We will provide an estimate of costs before producing records if the anticipated costs exceed a reasonable threshold.

7. Authenticity of Records

Records provided to law enforcement agencies will be certified as authentic business records maintained in the ordinary course of business. If you require a declaration or testimony regarding the authenticity of records for trial purposes, please submit your request with adequate advance notice.

We will provide a declaration of authenticity with each production, signed by an authorized representative of Prof-Chain Trading, certifying that the records are true and accurate copies of records maintained by the company.

8. International Requests

Prof-Chain Trading operates exclusively in the United States and is subject to U.S. law. We can only respond to requests from U.S. law enforcement agencies or requests that comply with U.S. legal requirements.

International law enforcement agencies should submit requests through:

• Mutual Legal Assistance Treaties (MLAT): Requests may be submitted through the MLAT process via the U.S. Department of Justice
• Letters Rogatory: International letters rogatory should be submitted through appropriate diplomatic channels
• CLOUD Act: Qualifying requests may be submitted under the CLOUD Act framework if an executive agreement exists between the requesting country and the United States

9. Limitations and Disclaimers

Please be aware of the following limitations:

• Data Retention: We retain different types of data for varying periods in accordance with our data retention policies and applicable law. Some data may no longer be available if it falls outside our retention period.
• Blockchain Transactions: While we can provide information about transactions conducted through our platform, we cannot control or access funds once they have been transferred to external blockchain addresses.
• Third-Party Services: We may not have access to information related to transactions conducted entirely on external blockchain networks or through third-party services.
• User-Provided Information: The accuracy of user-provided information (such as names and addresses) depends on what users submitted during account registration. We verify certain information during our KYC process, but cannot guarantee the accuracy of all user-provided data.

10. Training and Resources

We are committed to supporting law enforcement efforts to combat crime involving digital assets. We offer:

• Guidance on cryptocurrency transactions and blockchain technology
• Educational resources about digital asset exchanges and how they operate
• Information about best practices for cryptocurrency investigations
• Coordination with specialized law enforcement units investigating cryptocurrency-related crimes

If you would like additional information or training resources, please contact us at lawenforcement@prof-chain.com.

Contact Information